AI usage in apology emails sparks debate over etiquette

Discussions regarding the use of artificial intelligence in professional communication have surfaced, specifically concerning the appropriateness of using AI to draft apology emails. Some argue that using AI for such tasks lacks sincerity and originality, potentially violating social etiquette.

Conversely, others suggest that AI can be a practical tool for structuring formal correspondence, provided the final output is reviewed and adjusted by a human to ensure it meets necessary standards.