Allo Proximité pothole app launches in Mulhouse and Merville‑Franceville

A YouTube video released by the city of Mulhouse promotes the Allo Proximité mobile application, which lets residents quickly report road defects such as potholes, broken pavement, abandoned vehicles, damaged signs and graffiti. The app is available for Android and iOS and is intended to streamline communication with municipal services and reduce repair costs.

A similar video from TransWay France showcases a complementary service for the town of Merville‑Franceville, offering geolocation of potholes and a reward system for users who submit reports. Both videos explain how potholes form from wear, water infiltration and freeze‑thaw cycles, the safety hazards they pose to motorists and motorcyclists, and the financial burden on local authorities for repairs.

The initiatives illustrate French municipalities’ use of civic‑tech tools to improve road safety and manage maintenance budgets more efficiently.