Amazon reportedly cancels AI hardware orders and suspends accounts

Amazon is reportedly canceling orders for high-demand AI hardware and, in some instances, suspending buyer accounts. Reports indicate that customers attempting to purchase specialized equipment, such as NVIDIA DGX Spark systems, have faced repeated order cancellations.

One user, @nicksaraev, reported that after attempting to order four AI-dedicated computers, Amazon canceled the orders and subsequently closed the account following a verification process. The user stated that no specific reason for the closure was provided, resulting in a loss of access to Prime benefits, gift card balances, and order history.

Epic Games CEO Tim Sweeney also reported issues where regular orders were canceled shortly before shipment after he attempted to purchase NVIDIA GPUs. It remains unclear whether these actions are due to system errors or intentional measures by Amazon to prevent scalping amidst extreme supply shortages for AI computing components.