American Express Global Business Travel launches Claude AI for corporate travel bookings

American Express Global Business Travel (Amex GBT) announced the integration of Anthropic’s Claude AI assistant through a new Egencia AI connector. The connector enables employees and enterprise AI agents to search, book, and manage policy‑compliant air and hotel travel directly within the Claude enterprise environment, eliminating the need to switch tools.

The rollout, disclosed in a July 27, 2026 press release, includes early‑adopter access to the Egencia conversational AI in Google Chat beginning in August, with broader availability later in the year, and a pilot program within Microsoft Teams for Neo customers. Amex GBT also noted its pending acquisition by Long Lake, a frontier‑technology firm, with the deal expected to close in the second half of 2026, further bolstering its AI capabilities.