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[TECHNOLOGY] · United Kingdom, Australia, France, Sweden, Ireland · 43 sources

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Part of situation: ASOS customer data breach and app notification hijack (3 clusters)

ASOS investigates app notification hijack and alleged data breach

ASOS cyberattack data breach Snowflake app notification hijack

British fashion retailer ASOS is investigating an incident where attackers hijacked its mobile app notification system to send threatening messages directly to customers. On October 6, users in multiple countries, including the UK, Australia, France, and Sweden, received push notifications titled ‘ASOS HACKED’. The messages, which appeared to be addressed to the company’s data protection officer and IT teams, claimed that a Snowflake instance had been fully compromised and threatened to leak data unless demands were met.

The hacking group, identified as Xuanye Group, used a Telegram link within the notification to direct users to a gateway channel. While the group claimed to have stolen customer information, ASOS stated that only basic personal information, such as names and contact details, may have been accessed. The company noted that it does not believe payment card information or account passwords were affected.

Snowflake has denied the claims, stating that its investigations found no compromise of its platform. ASOS shares experienced a significant decline, dropping by as much as 14 percent following the incident. The company is currently working with internal and external specialists and relevant authorities to investigate the unauthorized activity involving third-party communication platforms.

Entities

ASOS · Information Commissioner's Office · London · London Stock Exchange · Metropolitan Police · Simon AI · Snowflake · Telegram · Xuanye · Xuanye group

Claims

What the coverage asserts, and how many sources carry each claim.

Sources

‘ASOS Hacked’ Warns Notification Sent To Customers [forbesliberia.com]
ASOS app 'hacked' as customers receive 'weird' notification [www.basingstokegazette.co.uk]
ASOS Hackers Hijack App Notifications, Claim Snowflake Data Breach [cybernoz.com]
Asos confirms hackers sent ‘unauthorised’ notification to app users – Alsiasi [english.alsiasi.com]
Asos says customers' personal information 'may have been accessed' after message from hackers [www.europesays.com]
Hacker verschicken Warnung an App-Nutzer - Wöchentlich [wochentlich.de]
Asos Hack: Threatening Notification Sent to App Customers [timesng.com]
ASOS Says Hackers May Have Accessed Customers’ Basic Personal Data [internewscast.com]
ASOS offenbar gehackt: Push-Nachrichten als Erpressungstext [www.it-boltwise.de]
Asos hacked notification: What a snowflake instance is | #hacking | #cybersecurity | #infosec | #comptia | #pentest | #hacker - National Cyber Security Consulting [nationalcybersecurity.com]
Privacy expert explains alarming ASOS notification and what customers should absolutely avoid doing [www.tyla.com]
Push-Nachricht schockt ASOS-Kunden: Hacker fordern Lösegeld über die offizielle App [www.kurierverlag.de]
ASOS-aktien styrtdykker op til 13 procent efter hackerbesked i kundernes app [npinvestor.dk]
ASOS customers receive ‘hacked’ app alert threatening data leak [cyberinsider.com]
ASOS-Nutzer in großer Angst: Drohnachricht schockt Kunden – so sichern Sie jetzt Ihr Profil ab [www.fehmarn24.de]
ASOS-Kundschaft erhält bedrohliche Push-Nachricht nach angeblichem Hack [brandaktuell.at]
Νέα ανακοίνωση της ASOS: Έτσι απέκτησαν οι χάκερ πρόσβαση στα δεδομένα πελατών [www.lifo.gr]
Asos cyber-attack latest: Third-party brands say trade is 'slow' [www.drapersonline.com]
Hacker schickten Millionen ASOS-Kunden eine Drohbotschaft direkt aufs Handy – und das steckt dahinter [www.op-online.de]
Hacker schickten Millionen ASOS-Kunden eine Drohbotschaft direkt aufs Handy – und das steckt dahinter [www.merkur.de]
Hacker schickten Millionen ASOS-Kunden eine Drohbotschaft direkt aufs Handy – und das steckt dahinter [www.mannheim24.de]
Modejätten Asos har hackats – gör så här om du har ett konto [yle.fi]
ASOS alerts customers to data breach as shares fall by 14% [www.mediaweek.com.au]
Fashion company loved by Aussies hacked [www.perthnow.com.au]
Asos-Sicherheitsvorfall: Push-Nachrichten alarmieren 17 Millionen Kunden [www.ad-hoc-news.de]
Κυβερνοεπίθεση στην ASOS: Χάκερ έστειλαν μήνυμα εκβιασμού απευθείας στα κινητά εκατομμυρίων πελατών [www.thepressroom.gr]
ASOS confirms cyber attack [www.retailgazette.co.uk]
ASOS "hackers" send push notifications to customers [www.malwarebytes.com]
Push-Nachricht schockt ASOS-Kunden: Hacker fordern Lösegeld über die offizielle App [www.extratipp.com]
Push-Nachricht schockt ASOS-Kunden: Hacker fordern Lösegeld über die offizielle App [www.hna.de]
ASOS alarms customers with 'full compromised' warning [extra.ie]
ASOS-Nutzer in großer Angst: Drohnachricht schockt Kunden – so sichern Sie jetzt Ihr Profil ab [www.ruhr24.de]
Asos warns customers to be vigilant of 'unexpected calls' after 'hack' [metro.co.uk]
ASOS issues statement and explains how millions of customers got 'hack' message [www.ladbible.com]
„Asos hacked“-Push erhalten – was tun? Asos reagiert auf Hackerangriff [kurier.at]
“ASOS HACKED”: Aussie shoppers receive scary notification from UK fashion giant [www.smartcompany.com.au]
Asos confirms hackers sent 'unauthorised' notification to app users [www.myjoyonline.com]
ASOS-Aktie bricht zweistellig ein: Hackerangriff auf Online-Händler vermutet [www.finanzen.net]
Asos Investigates Potential Data Breach After Cyber Gang Claims Hack [gulfnews.com]
Il negozio online di moda ASOS nel mirino degli hacker: una notifica malevola è comparsa sui telefoni dei clienti [www.dday.it]
What you need to know after Asos sends threatening notification [www.independent.co.uk]
Asos says customer data may have been accessed after ‘unauthorised activity’ [www.standard.co.uk]
Asos hacked notification: What a snowflake instance is [mashable.com]