Aurora Mayor opposes water rate hike for physician texting program

Aurora Mayor John Laesch is opposing a proposed ‘Text-a-Physician’ (TAP) program that would tie healthcare services to residential water utility bills. The program, advanced by State Representative Barbara Hernandez, aims to provide a low-cost option for uninsured or underinsured residents to text medical professionals regarding routine, non-emergency health issues.

Under the proposal, all Aurora households would be automatically enrolled, resulting in a water bill increase of at least $9 per month (covering up to 10 individuals), which equates to roughly a 15 percent hike for some residents. Mayor Laesch expressed concerns regarding the automatic enrollment process, potential financial burdens on struggling families, and unanswered questions regarding medical safeguards, privacy protections, and legal liability.

Representative Hernandez defended the program as a necessary response to a local healthcare crisis following the suspension of obstetric services and trauma center capabilities at Mercy Medical Center. She stated that while the program is not a substitute for primary care, it serves as an inexpensive preventative measure to avoid costly emergency room visits. Hernandez noted that residents would have an opportunity to opt out and receive reimbursement within 12 months of enrollment.