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[BUSINESS] · Germany, Switzerland · 6 sources

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Automotive service costs and workshop testing trends

Automotive service organizations including Dekra, TÜV Nord, TÜV Rheinland, and ADAC are conducting undercover workshop tests to monitor service standards. These tests involve private customers whose vehicles must match specific criteria, such as being under ten years old. Dekra alone conducts between 4,000 and 5,000 such tests annually to help manufacturers verify that authorized workshops are meeting required standards.

Rising costs are a significant concern for vehicle owners. According to DAT, maintenance costs have increased by approximately 25% over the last five years, reaching an average of 542 euros in 2025. Additionally, the GDV reported that workshop labor rates for mechanical, electrical, and bodywork averaged 202 euros per hour in 2024.

In Switzerland, a Comparis analysis of 7.3 million repair processes suggests that repairing damaged components is often significantly more cost-effective than replacing them. For instance, replacing a car door can cost over eight times more than a repair, while replacing bumpers or hoods can cost five to six times more than repairing the original parts.

Entities

ADAC · Comparis · DEKRA · TÜV Nord · TÜV Rheinland

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