Bahrain financial institutions expand artificial intelligence initiatives

The National Bank of Bahrain (NBB) Group, including the National Bank of Bahrain and Bahrain Islamic Bank, is advancing its enterprise-wide artificial intelligence initiative, AI@NBB. The program focuses on scaling AI responsibly through a federated operating model that combines centralized oversight with business-led ownership. Current applications include AI-powered customer service virtual assistants, cybersecurity response mechanisms, and internal audit and legal capabilities.

Simultaneously, Bahrain FinTech Bay (BFB) has shifted its strategic direction to develop AI products and services specifically for financial institutions. This expansion includes providing AI training for senior leaders and teams, as well as expanding access to digital infrastructure like Google Cloud. While BFB focuses on the financial sector, its subsidiary, Innovate for Bahrain (I4BH), will develop AI solutions for companies in other industries through innovation programs and startup accelerators.