Ballarat's Twisted Toys combats shoplifting with public wall of shame

Twisted Toys, a 30‑year‑old adult store in Ballarat’s CBD (formerly operating as Club X), has installed an in‑store gallery that displays CCTV images and names of shoplifters. Manager Aidan Graham says the “wall of shame” deters theft and often leads to offenders returning stolen items after community members recognize them.

Shoplifting remains a steady issue, ranging from opportunistic grab‑and‑dash incidents to pre‑meditated attempts. Footage of thefts is passed to Victoria Police, and the store emphasizes de‑escalation over physical confrontation. Graham notes a shift in customer demographics and a recent boom for physical adult retailers, prompting the store to adapt its security and community‑reporting approach.