Bankinter experiences widespread technical outage

Bankinter is facing significant technical difficulties that have prevented customers from accessing its website and mobile application. The outage began on the night of Monday, October 26, and continued into the morning of Tuesday, October 27.

Reports indicate that the majority of issues are concentrated on the mobile app, which accounts for approximately 74% of user reports. Customers have experienced login errors, loading failures, and general difficulty accessing digital services. The bank has acknowledged the incident via its official X account, stating that the team has identified the source of the problem and is working to restore services as quickly as possible.

While digital platforms remain unstable, Bankinter has advised customers that credit cards and ATMs continue to function through separate channels. For urgent operations, the entity recommends using telephone banking or visiting physical branch offices. Users are cautioned against repeated login attempts to avoid potential security blocks on their accounts.