Blue Yonder introduces agentic AI for retail supply chains

Blue Yonder has launched new retail innovations within its Cognitive Solutions portfolio, utilizing agentic AI to integrate supply chain decision-making. The updates aim to connect forecasting, inventory planning, fulfilment, customer service, and returns into a single unified system on the Blue Yonder Platform.

By linking planning and execution, the technology allows retailers to respond more rapidly to demand shifts and improve inventory productivity. The company intends to move retailers away from isolated functional optimizations toward a connected model where demand insights directly inform fulfilment and return management strategies. This approach seeks to protect profit margins and enhance customer experience by reducing the disconnect between different retail operations.