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Bogotá launches Latin America’s first 123 emergency line for veterinary incidents
Since 2024, Bogotá’s emergency telephone 123 has been expanded to handle veterinary emergencies, making it the first service of its kind in Latin America. The program lets citizens report injured animals by calling the line, providing precise location and condition details.
Operators record the incident, give immediate safety advice, and forward the report to the Centro de Comando, Control, Comunicaciones y Cómputo (C4). C4 classifies the case as a veterinary emergency and notifies the Instituto Distrital de Protección y Bienestar Animal (IDPYBA), which dispatches the nearest veterinary brigade. On‑site teams administer first aid, stabilize the animal, and transport it to a specialized care centre, while the coordinated system ensures a rapid, effective response to protect animal welfare.
Entities
Bogotá · Centro de Comando, Control, Comunicaciones y Cómputo (C4) · Instituto Distrital de Protección y Bienestar Animal (IDPYBA) · Línea 123
Claims
What the coverage asserts, and how well corroborated each claim is across sources.
- [● 3 SOURCES] Operators collect incident information, give guidance, and activate the emergency protocol. www.diariodelsur.com.co · elperiodicodeportivo.com.co · www.hsbnoticias.com
- [● 3 SOURCES] Since 2024, Bogotá’s 123 emergency line integrated veterinary emergency services, becoming the first such line in Latin America. www.diariodelsur.com.co · elperiodicodeportivo.com.co · www.hsbnoticias.com
- [● 3 SOURCES] The incident is documented, validated, and classified by the C4 command center as a veterinary emergency. www.diariodelsur.com.co · elperiodicodeportivo.com.co · www.hsbnoticias.com
- [● 3 SOURCES] On site, the veterinary team provides first aid, stabilizes, immobilizes, and transports the animal to a specialized care centre. www.diariodelsur.com.co · elperiodicodeportivo.com.co · www.hsbnoticias.com
- [● 3 SOURCES] Coordination between citizens, the 123 line, C4, and IDPYBA enables a rapid, effective response to veterinary emergencies. www.diariodelsur.com.co · elperiodicodeportivo.com.co · www.hsbnoticias.com
- [● 3 SOURCES] IDPYBA registers the incident and dispatches a veterinary brigade to the reported location. www.diariodelsur.com.co · elperiodicodeportivo.com.co · www.hsbnoticias.com
- [● 3 SOURCES] Citizens can report injured animals by calling the 123 line and providing location and condition details. www.diariodelsur.com.co · elperiodicodeportivo.com.co · www.hsbnoticias.com