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Booking Holdings launches AI travel agent Vayo
Booking Holdings has launched Vayo, a new AI-powered personal travel agent, with a planned investment of up to $100 million. The platform is designed to manage entire trips proactively rather than acting as a general-purpose chatbot.
Vayo aims to organize trip details by pulling existing reservations from a user’s inbox to identify missing components and monitor prices. Because it connects reservations within a single itinerary, the system can understand how changes to one part of a trip, such as a flight delay, might impact other components like hotel check-ins or dinner reservations.
The service is being developed to work across all Booking Holdings brands—including Booking.com, Priceline, Agoda, KAYAK, and OpenTable—as well as reservations made directly with airlines and hotels. Vayo is currently in a private beta with invite-only access for frequent travelers to gather feedback before a broader rollout.