Bosnia and Herzegovina prepares revised public administration reform plan

The Ministry of Administration and Local Self-Government of Republika Srpska has announced a revised Action Plan for public administration reform in Bosnia and Herzegovina. The revision follows a low implementation rate of previously planned activities across all four levels of government.

Once adopted, the new plan will prioritize digitalization. The Ministry highlighted existing digital improvements within Republika Srpska, such as the electronic registration of business entities, electronic civil registries, and enhanced digital services for tax and geodetic purposes.

Key achievements mentioned include the electronic exchange of data between institutions for processing vital records, an electronic enrollment system for first-grade students, and automated verification for issuing personal documents. Data exchange has also been established with the Pension and Disability Insurance Fund, the Notary Chamber, and the Tax Administration.