Business process management and digital urban transit updates

Sebrae-ES has released guidance for entrepreneurs on the importance of process management to drive growth and productivity. The organization emphasizes that standardizing workflows helps reduce costs, optimize time, and minimize errors, particularly for small businesses where processes are often informal. By transforming individual knowledge into clear, documented procedures, business owners can shift their focus from daily operational troubleshooting to strategic planning and opportunity identification.

In Porto, the City Council is implementing a digital system for tourist bus operators to manage access to the historic center's restricted zone. The new platform aims to eliminate manual bureaucracy by allowing operators to submit access requests digitally, including vehicle registration and permits. The system will feature a real-time visual calendar to show availability at specific stops, enabling more efficient transport flows and more agile monitoring by municipal services and police.