CaixaBank restores digital banking services after morning outage

CaixaBank experienced a widespread outage of its digital banking services on Monday morning. The technical incident affected both the mobile application and the bank’s website, preventing customers from accessing accounts, performing transfers, or completing certain payments.

The disruption began around 8:00 AM, leading to a surge of user complaints on social media and monitoring platforms like Downdetector. While some users could view balances, many encountered connection errors or were unable to finalize transactions.

The bank acknowledged the issue and confirmed that services were being restored gradually. By midday, the entity reported that online operations had returned to normal. An official explanation regarding the specific cause of the failure has not yet been provided.