Caja de Previsión Social digitizes administrative processes

The Caja de Previsión Social (CPS) has implemented electronic files and remote service channels to streamline administrative procedures. This digital transformation aims to replace paper-based documentation and reduce the need for physical transfers between agencies.

A significant improvement has been noted in the recognition of services, where processes that previously took up to three years can now be resolved within 90 days. This change is attributed to electronic management and improved coordination with Human Resources departments.

The new system also facilitates access for individuals living far from Río Gallegos or other agency delegations. Future objectives for the CPS include relaunching its website and expanding digital procedures to include pensions and retirements.