California Fitness & Yoga members face uncertainty as branches close

Members of the California Fitness & Yoga gym chain are expressing significant concern following the sudden closure of several locations across Vietnam. The closures, which the company attributes to a restructuring process, have left many customers worried about the validity of their long-term contracts and personal training packages.

Some clients have reported spending hundreds of millions of Vietnamese dong on multi-year memberships and personal training sessions. One member in Hanoi reported spending approximately 220 to 230 million VND for a seven-year membership and over 120 personal training sessions, noting that she still has four years of membership and nearly 80 training sessions remaining unused.

Customers are currently seeking clarity regarding how the company intends to handle contract extensions, transfers, or refunds for the remaining value of their prepaid services.