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Commerce Dot Com shares AI procurement insights in Bhutan
Commerce Dot Com Sdn Bhd (CDC), a Malaysian technology firm specializing in government electronic procurement (e-GP) solutions, presented its findings on artificial intelligence integration at the 11th Asia Pacific Public Electronic Procurement Network (APPeN) Conference in Thimphu, Bhutan.
Organized by the Asian Development Bank in collaboration with the Royal Government of Bhutan, the conference hosted over 70 participants from 28 countries. CDC Executive Director Putri Nurul Ida Yahya highlighted how AI can automate routine tasks and assist public institutions in interpreting complex data to support decision-making.
CDC reported that a three-month conversational AI pilot project within Malaysia’s government procurement system resulted in a 15 to 18 per cent reduction in call centre workload. The company emphasized that successful AI adoption requires a focus on ethical practices and addressing real-world operational challenges.
Entities
Asian Development Bank · Bhutan · Commerce Dot Com Sdn Bhd · Malaysia · Putri Nurul Ida Yahya
Claims
What the coverage asserts, and how many sources carry each claim.
- [● 3 SOURCES] A three-month conversational AI pilot in Malaysia’s government procurement system reduced call centre workload by 15 to 18 per cent. europeanbusinessmagazine.com · newspatrolling.com · www.theinfostride.com
- [● 3 SOURCES] More than 70 participants from 28 countries attended the APPeN conference. europeanbusinessmagazine.com · newspatrolling.com · www.theinfostride.com
- [● 3 SOURCES] AI can assist public institutions with information interpretation, task automation, and decision-making insights. europeanbusinessmagazine.com · newspatrolling.com · www.theinfostride.com
- [● 3 SOURCES] The APPeN conference was organized by the Asian Development Bank in collaboration with the Royal Government of Bhutan. europeanbusinessmagazine.com · newspatrolling.com · www.theinfostride.com
- [● 3 SOURCES] The 11th Asia Pacific Public Electronic Procurement Network (APPeN) Conference was held on October 5 and 6 in Thimphu, Bhutan. europeanbusinessmagazine.com · newspatrolling.com · www.theinfostride.com
- [● 3 SOURCES] The 11th Asia Pacific Public Electronic Procurement Network (APPeN) Conference was organized by the Asian Development Bank in collaboration with the Royal Government of Bhutan. europeanbusinessmagazine.com · newspatrolling.com · www.theinfostride.com
- [● 3 SOURCES] The conference in Thimphu, Bhutan, included more than 70 participants from 28 countries. europeanbusinessmagazine.com · newspatrolling.com · www.theinfostride.com