Central Macedonia promotes AI solutions for business automation

The One Stop Liaison Office of the Innovation and Entrepreneurship Support Mechanism of the Central Macedonia Region is serving as a connection point for businesses looking to utilize Artificial Intelligence (AI) solutions. AI technologies are already being developed in the region to meet various operational needs, particularly for small and medium-sized enterprises (SMEs).

Experts highlight that AI and automation can reduce time spent on repetitive tasks, manage large volumes of information, categorize customer requests, and extract data from documents. Tools such as AI assistants and voice assistants can support employees and interact with customers in natural language 24/7. These implementations aim to help businesses save time, reduce costs, and make more informed decisions without requiring extensive technical knowledge.