ChatGPT subscription and account deletion guide

Users looking to leave ChatGPT must navigate different cancellation processes depending on whether they subscribed via the web, the Apple App Store, or Google Play. Simply stopping monthly payments does not automatically delete user data or conversation history.

To fully remove an account, users must follow specific steps to ensure data is erased, a process that typically takes 30 days and is irreversible. This follows a change in user experience after OpenAI removed the GPT-4o model from the main interface on February 13, 2026.