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[TECHNOLOGY] · United States · 4 sources

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ChatGPT subscription management and cancellation guide

Users of ChatGPT can manage and cancel their paid subscriptions through several different channels depending on how the service was originally purchased. OpenAI advises that subscriptions must be canceled via the specific platform used for the initial transaction to avoid errors.

For those who subscribed via the ChatGPT website, management and cancellation are handled through the Settings and Billing section of the account. Users who purchased through mobile applications must use the respective app stores: the App Store for iOS devices and Google Play for Android devices. Simply deleting the mobile application does not terminate an active subscription.

Upon cancellation, users retain access to their paid features until the end of the current billing cycle. To prevent automatic renewal and subsequent charges, it is recommended to complete the cancellation process at least 24 hours before the next scheduled payment date.

Entities

App Store · ChatGPT · Google Play · OpenAI

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