China Eastern Airlines partners with KAYAK for AI travel services

China Eastern Airlines (CEAir) has partnered with the US-based travel metasearch platform KAYAK to integrate artificial intelligence into its international booking services. The collaboration utilizes KAYAK’s “Ask AI” conversational tool, allowing travelers to search for flights, compare fares, and plan trips using natural language in multiple languages, including English and French.

Through this integration, international passengers can access real-time flight and fare data directly via the AI assistant. The tool is designed to recognize travel intent and redirect users to the airline’s official international website with a single click. This partnership aims to strengthen CEAir’s digital presence and passenger base in key global markets, including North America, Europe, Australia, and Southeast Asia.

This move follows CEAir’s previous implementation of AI services in its domestic Chinese market, which launched in April 2026 in collaboration with Alibaba’s Qwen AI model.