Civitatis launches hotel experience platform as Rocco Forte speeds commission payments

Civitatis announced a new strategic front that links independent and chain hotels to its global catalogue of experiences covering more than 160 countries. Hotels can embed personalized activity recommendations into the guest journey before arrival, during the stay and after checkout, earning a commission on each booking without needing inventory or upfront investment. Country Manager Alexandre Oliveira said, "It’s a concrete way for hotels to generate extra revenue without operational cost while improving the guest experience."

Rocco Forte Hotels revealed a partnership with the Sion payment platform that will allow travel agents to receive commissions for bookings at its 15 luxury properties within 24‑48 hours, often in just two hours. The arrangement also offers competitive exchange rates and eliminates payment fees. Sir Rocco Forte said the move reflects the company’s commitment to making the brand easier and more profitable for travel agents, addressing longstanding industry frustrations with delayed commission payouts.