CK Enerji updates digital platforms for 7.6 million subscribers

CK Enerji has updated its digital service platforms, including the ‘CK Enerji Mobil’ application and the Online Transaction Center, to enhance the customer experience for its subscribers.

Through its retail companies—CK Enerji Boğaziçi Elektrik, CK Enerji Akdeniz Elektrik, and CK Enerji Çamlıbel Elektrik—the company serves 7.6 million subscribers across seven provinces in three regions. The redesigned interfaces aim to provide faster, more secure, and more user-friendly access to electricity-related services.

Key features of the updated platforms include online bill payments, new subscription applications, periodic consumption comparisons, and the ability to submit requests or complaints digitally. Additionally, the company has introduced a ‘Consumption Game’ feature to help users analyze their electricity usage habits and a blog section dedicated to energy efficiency and savings tips.