Commonwealth Bank of Australia targets $400m in AI benefits

Commonwealth Bank of Australia (CBA) is utilizing Atlassian’s ‘Strategy Collection’ to manage its objective of becoming a global leader in AI banking. The bank aims to achieve $400 million in AI-related benefits this financial year, following approximately $200 million in benefits realized during the previous financial year.

To support this transition, CBA implemented a strategic portfolio management suite to create a “connected operating model.” This system links high-level priorities directly to daily work streams, ensuring coordination across large-scale program deliveries. Following a proof-of-concept in September, the bank relaunched the rollout in March, migrating over 9,000 goals and completing training for its top 20 percent of personnel within a six-week period.