Consumer Defense Office launches credit record guide in El Salvador

The Consumer Defense Office (Defensoría del Consumidor) in El Salvador has launched a new digital platform titled ‘Portal Guía tu Récord Crediticio’. The tool is designed to help citizens understand their credit history, verify data accuracy, and request corrections or updates when information is incorrect.

The portal provides information regarding laws regulating credit data, consumer rights, and the responsibilities of reporting entities. It includes a frequently asked questions section covering debt management, delinquency periods, and the roles of guarantors. Additionally, the platform offers contact information for credit reporting companies, free webinars, and advice on protecting credit information.