COSYS Smart Locker eases device distribution for German municipal IT

A German municipal IT service provider is adopting the COSYS Smart Locker system to digitalise the issuance, return and exchange of hardware such as notebooks, smartphones and scanners. The solution stores prepared devices in secure lockers that users can access via PIN, employee ID, RFID or other authentication methods, eliminating the need for scheduled hand‑over appointments with support staff.

By automating notifications, pickup and documentation, the locker approach speeds up onboarding of new staff, reduces downtime from faulty equipment and frees IT support resources for other tasks, offering a more flexible and service‑oriented workflow across multiple city locations.