Coupang delivery drivers oppose proposed night work regulations

The Coupang Partners Association (CPA), representing approximately 3,300 delivery drivers contracted with Coupang Logistics Service, has expressed strong opposition to proposed legislative amendments aimed at regulating dawn delivery working hours.

The proposed changes to the Living Logistics Service Industry Development Act and the Occupational Safety and Health Act seek to limit night work to a maximum of 10 hours per day and 48 hours per week. Additionally, the legislation proposes restricting continuous work to no more than three days and capping monthly night shifts at 12 occurrences.

A survey conducted by the CPA indicates overwhelming opposition to these measures. Specifically, 97.7% of respondents opposed limiting monthly night shifts to 12, and 97.4% opposed limiting weekly working hours to under 30. Drivers expressed concerns that because their income is tied to delivery volume, these restrictions would significantly reduce their earnings. In response to potential income loss, 51.2% of respondents considered changing jobs, while 48.8% considered taking on secondary employment.

Furthermore, 67.5% of participants warned of a ‘balloon effect,’ where night delivery volumes shift to daytime hours, potentially increasing the workload and exhaustion of daytime drivers. Instead of mandatory hour restrictions, the CPA suggested that workers prefer measures such as guaranteed autonomous leave, a five-day work week, and support for regular health checkups.