Customer service and account issues reported at BC GAME and CampeonBet

Users of online gaming platforms BC GAME and CampeonBet have reported various difficulties regarding account management and financial transactions.

At BC GAME, operated by Twocent Technology Limited under an Anjouan Gaming Board license, players utilize a 24/7 live chat as the primary contact method. While the live chat is intended for rapid responses to issues like pending withdrawals or deposit errors, users have reported delays or lack of responses via email. Common complaints include delayed payouts and account restrictions or closures without clear explanations.

CampeonBet, operated by CW Marketing B.V. and licensed by the Anjouan Gaming Board, offers support through live chat and email. Public reports regarding the platform frequently highlight issues with repeated document requests and blocked or canceled withdrawals. The platform operates as an instant-play site for mobile browsers rather than through a dedicated app. For both services, users are advised to maintain thorough documentation of transactions and identity verification to resolve disputes.