Data protection and transfer methods for digital users in Indonesia

Digital users in Indonesia are advised on methods to manage personal data and application transitions. To prevent the loss of chat histories, photos, and documents when switching mobile devices, WhatsApp users can utilize chat transfer features or backup services. Key requirements for a successful transfer include using the same phone number, ensuring both devices have the latest app versions, maintaining a stable Wi-Fi connection, and verifying sufficient storage capacity on the new device.

Regarding identity theft, there are guidelines for addressing the unauthorized use of National Identity Card (KTP) data by online lending applications. Misuse of NIK can lead to bank account blocks and damaged credit histories. To mitigate this, individuals are encouraged to check their financial history through the Financial Services Authority (OJK) via their official contact channels. For registered lending services, users may submit formal written requests to customer service to delete their data. Additionally, users should clear app data from their mobile devices before uninstalling lending applications to minimize data footprints.