Kassel city to fund 4 million euro emergency dispatch center replacement

The city of Kassel must provide 4 million euros in additional funding for the emergency dispatch center operated by the Kassel professional fire department. The center is responsible for emergency calls and dispatching services for approximately 440,000 residents in the city and district of Kassel, as well as performing oversight functions for several surrounding districts.

The unexpected expenditure follows a dispute with the manufacturer Hexagon. The city and fire department have decided to terminate the project with Hexagon due to significant technical deficiencies, functional limitations, and immense delays. The funds are required for the immediate cancellation of the current project and the procurement of a new system technology.