started · updated
Part of situation:
Digital banking service disruptions (2 clusters)
Davivienda reports digital service disruptions
Davivienda customers have reported intermittent failures and outages affecting the bank's mobile application and website. The technical issues have hindered users from accessing accounts, checking balances, making transfers, and verifying transaction statuses.
The bank acknowledged the situation, stating that they are experiencing “novedades e intermitencias en nuestros canales virtuales” (novelties and intermittencies in our virtual channels). Users on social media reported difficulties completing payments and receiving confirmation of processed transactions.
Entities
Sources
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