Deepak T. Bahuleyan drives AI-enabled CRM transformation

Deepak T. Bahuleyan, a Salesforce Engineering Manager and Architect, is contributing to the evolution of Customer Relationship Management (CRM) platforms from simple data storage tools into strategic business platforms.

His work focuses on integrating revenue operations, customer service, finance, marketing, and artificial intelligence to replace fragmented manual processes with scalable, integrated systems. Bahuleyan’s expertise includes CRM architecture, platform modernization, enterprise integration, and business process automation using technologies such as Apex and Lightning Web Components.