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Deutsche Telekom targets €2.5 billion in AI-driven savings by 2030
Deutsche Telekom has announced an extensive artificial intelligence offensive aimed at driving significant cost savings and new revenue streams. The company targets a reduction in annual indirect costs of approximately 2.5 billion euros by 2030 compared to 2023 levels. This represents an increased ambition from its previous 2027 target of 1.1 billion euros in gross savings.
Beyond cost reduction, the group expects AI-related revenue from business customers outside the United States to grow from roughly 250 million euros this year to 800 million euros by 2030. CEO Tim Höttges noted that AI is fundamentally changing the company, impacting network operations, customer service, software development, and administrative processes.
In the United States, AI agents already manage 40 percent of customer interactions, contributing to a 55 percent drop in call volumes. The company's 'Frag Magenta' chatbot handled 2.6 million calls in the first half of 2026. Additionally, the company is collaborating with Nvidia on the Industrial AI Cloud in Munich to serve European industrial needs. To support this transition, the company aims to increase its AI-literate workforce to 100 percent.
Entities
Beresberg · Bonn · Deutsche Telekom · Evonik · Google Cloud · Lars Hinrichs · Munich · Nvidia · Simsalasim · T-Mobile US · Telefónica · Tim Höttges
Claims
What the coverage asserts, and how many sources carry each claim.
- [● 2 SOURCES] Berenberg increased its price target for Evonik from 15.50 to 20 euros. www.4investors.de
- [○ 1 SOURCE] Deutsche Bank Research lowered Kion's price target from 63 to 60 euros while maintaining a 'Buy' rating.
- [● 2 SOURCES] Deutsche Bank Research maintains a 'Hold' rating for Evonik with a fair value of 18 euros. www.4investors.de
- [○ 1 SOURCE] Analyst Gael de-Bray described Kion's communications regarding upcoming quarterly results as disappointing.
- [● 2 SOURCES] Deutsche Bank Research expects an EBITDA of 640 million euros for the report on November 3. www.4investors.de
- [● 2 SOURCES] Berenberg upgraded Evonik from 'Sell' to 'Hold'. www.4investors.de
- [● 8 SOURCES] The 'Frag Magenta' chatbot handled approximately 2.6 million customer service calls in the first half of 2026. hn24.hnonline.sk · sikerado.hu · blackout-news.de · www.etailment.de · www.fehmarn24.de · +3 more
- [● 7 SOURCES] The company expects AI-related revenue from business customers outside the US to grow from approximately 250 million euros this year to 800 million euros by 2030. sikerado.hu · blackout-news.de · www.etailment.de · www.fehmarn24.de · ictk.ch · +2 more
- [● 2 SOURCES] The company is developing the Industrial AI Cloud in Munich in collaboration with Nvidia. sikerado.hu · blackout-news.de
- [● 7 SOURCES] In the US, AI agents currently handle 40 percent of customer interactions, contributing to a 55 percent decrease in call volume. hn24.hnonline.sk · sikerado.hu · blackout-news.de · www.etailment.de · ictk.ch · +2 more
- [● 8 SOURCES] Deutsche Telekom aims to reduce annual indirect costs by approximately 2.5 billion euros by 2030 compared to 2023 levels. hn24.hnonline.sk · sikerado.hu · blackout-news.de · www.etailment.de · www.fehmarn24.de · +3 more
- [○ 1 SOURCE] The company aims for 100 percent of its workforce to use AI at work, up from the current 83 percent. www.limburger-zeitung.de