Digital transformation in public administration focuses on practical implementation

Discussions regarding the digitalization of the state and public administration are focusing on moving from theoretical strategies to practical implementation. Key challenges include managing the complexity of transitioning from existing SAP ERP systems to SAP S/4Hana while simultaneously building hybrid cloud architectures and integrating artificial intelligence.

Effective digital transformation requires robust migration models, standardized structures, and improved data quality. Current obstacles to cloud transformation include regulatory requirements and concerns regarding sovereignty and security. Furthermore, the utility of AI is often limited by poor data integration and unclear governance structures.

In Hessen, CIO Louisa Solonar-Unterasinger is addressing these issues by focusing on cloud and AI strategies and the rollout of digital solutions across municipalities. Drawing on her experience from the Austrian federal administration, she emphasizes the importance of pragmatism and shared solutions to avoid reinventing processes for every individual organization.