DNB reports mobile banking error affecting account balances

Customers of DNB, Norway’s largest bank, reported significant errors regarding their account balances in the mobile banking app on Tuesday morning. Some users observed negative balances, while others reported that their entire salaries appeared to have vanished.

DNB confirmed the technical issue, stating that the problem is limited to the display of balances within the mobile application. The bank clarified that the error does not reflect actual loss of funds and noted that the online banking service (nettbank) remains functional and accurate. Bank spokesperson Julia Norberg stated that they are working to resolve the display error as quickly as possible.