DPEC migrates customer service from WhatsApp to new Web App

The Dirección Provincial de Energía de Corrientes (DPEC) is transitioning its customer service from WhatsApp to its official digital platforms. Starting October 1, 2026, the utility provider will centralize all procedures, claims, and operational inquiries through its official website and a new Web App.

The new Web App is designed to be accessed directly via mobile browsers, eliminating the need for downloads from the Play Store or App Store and saving device storage space. The platform includes a 24/7 Web Bot to handle frequent inquiries and a self-management portal where users can pay bills online, download digital invoices, and manage technical or commercial requests.