Dyfed-Powys Police receives mixed PEEL inspection results

Dyfed-Powys Police has received its latest Police Effectiveness, Efficiency and Legitimacy (PEEL) inspection results from His Majesty’s Inspectorate of Constabulary and Fire and Rescue Services (HMICFRS). The force was rated ‘good’ in four areas and ‘adequate’ in four others, with no areas deemed ‘inadequate’.

Notably, the force has significantly improved its emergency response times. It now answers 95.1% of 999 calls within 10 seconds, exceeding the expected 90% standard. Non-emergency 101 call performance also showed improvement, with average wait times dropping from 398 seconds to 43 seconds, and the rate of callers hanging up falling from 41% to 6.6%.

However, inspectors identified areas for improvement, specifically regarding crime investigation. The report noted that in some instances, cases were closed while lines of enquiry remained. Inspectors also cited insufficient enquiries during the initial hours of an incident, missed opportunities to secure CCTV, and a lack of time or knowledge among supervisors to properly oversee officers.