Elderly citizens face pension collection challenges in Mexico

Senior citizens in Mexico are facing difficulties accessing their Bienestar welfare pensions due to administrative and logistical hurdles. In Tamaulipas, approximately 1,600 elderly individuals have yet to collect new bank cards required to receive upcoming payments. Federal Welfare Delegate Lourdes Puente Vizcarra reported that while over 8,000 replacement cards have been distributed, roughly 15 percent remain pending. Challenges in completing deliveries include outdated contact information and changes in residence. Officials are conducting home visits for those with mobility issues to ensure they receive their cards.

In Chihuahua, federal deputy and PRI state president Alex Domínguez has criticized the government for the hardships faced by beneficiaries. He reported that many seniors must endure long lines, extreme weather, and long-distance travel to access their funds. Domínguez called for expanded banking infrastructure across Chihuahua’s 67 municipalities to prevent overcrowding and ensure more efficient, dignified service for the elderly population.