Elderly Inspection issues warning over Nexø Syd home care quality

A report from the Elderly Inspection (Ældretilsynet) has raised serious concerns regarding the quality of home care provided by Hjemmeplejen Nexø Syd. The inspection found that citizens experienced significant issues with self-determination and influence, noting that care was often adapted to operational needs rather than individual requirements.

Citizens reported a lack of respect and dignity in their interactions with staff. Some elderly individuals felt pressured not to ask for help because employees frequently signaled they were too busy. Additionally, residents noted a lack of predictability regarding visit times and bathing schedules. While the report acknowledged competent leadership and satisfied relatives, the Elderly Inspection has classified the quality as concerning and has issued a formal order.