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[TECHNOLOGY] · 4 sources

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Elon Musk pledges SpaceX will reimburse Grok AI purchase errors

Elon Musk announced that SpaceX will reimburse users if the Grok AI agent makes financial errors or leaks credit card information during transactions. Musk stated on X that the company “will make you whole” in the event of such mistakes.

This pledge follows instances where Musk encouraged users to use Grok for shopping by providing photos of credit cards. However, a demonstration by Musk involving a LEGO purchase led to viral pranks, where users reportedly manipulated customer service bots to cancel or multiply his orders.

While Musk’s statement offers a level of protection not explicitly found in the terms of service of competitors like Meta or OpenAI, the specific scope of the guarantee remains unclear. It is unknown if the reimbursement will cover unauthorized purchases, third-party fraud, or consequential losses like missed travel.

Entities

Elon Musk · Grok · SpaceX