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EMT Palma Line 19 faces passenger complaints over service saturation
Users of the EMT Palma Line 19, which connects the UIB and ParcBit, are reporting significant service saturation during morning peak hours. Frequent passengers claim that buses arrive at stops already at full capacity, preventing many from boarding.
Complaints highlight that the issue has become a recurring problem since the start of the university term. In one instance, passengers reported waiting nearly an hour across three consecutive services without being able to board. The saturation is reportedly so severe that buses enter certain streets already full, making it impossible to pick up passengers at subsequent stops.
Entities
EMT de Palma · ParcBit · UIB