EPFO launches official WhatsApp channel for member updates

The Employees' Provident Fund Organisation (EPFO) has launched an official WhatsApp channel to provide subscribers and pensioners with direct updates regarding provident fund and pension services. The channel aims to disseminate information about new schemes, policy announcements, and service changes.

Users can join the channel via a direct link or by scanning a QR code provided on the organization's verified social media platforms. To follow the channel, members do not need to share personal details such as UAN, passwords, or bank information.

The EPFO has clarified that the WhatsApp channel is intended for information dissemination and is not a replacement for official account management platforms. For tasks such as checking PF balances, managing UAN accounts, or tracking application statuses, members must continue to use the official EPFO member portal or the UMANG app.