EPS Sanitas transitions pharmaceutical operators in Colombia

EPS Sanitas has implemented changes to its pharmaceutical dispensing networks in several Colombian regions following the termination of its contract with Cruz Verde.

In Bogotá, the transition to Colsubsidio began on November 1, 2026. Following reports from users regarding long lines and delays in accessing treatments, the National Superintendency of Health intensified its monitoring of the entity's contingency plan. EPS Sanitas reported a dispensing level of 84 percent, with 60,799 formulas delivered. Luis Gabriel Fernández Franco, the ad hoc superintendent of Health for EPS Sanitas, is leading a task force to ensure the continuity of medication delivery and to address pending requests.

In the Bucaramanga Metropolitan Area, which includes Bucaramanga, Floridablanca, Piedecuesta, and Girón, Disfarma has been appointed as the new provider. This new network serves patients from the contributory and subsidized systems, as well as those with Premium and Prepaid Medicine plans.