Epson Indonesia holds Customer Day 2026 at 50 locations

Epson Indonesia held its Customer Day 2026 on September 3–4 to commemorate National Customer Day. The event was conducted simultaneously across 50 Authorized Service Partner (ASP) locations in various cities throughout Indonesia.

The initiative aims to strengthen customer relationships and gather direct feedback regarding product usage and service experiences. According to Muchammad Husni Nurdin, Head of Function Sales at PT Epson Indonesia, the event serves as an opportunity to listen to customer needs and improve the quality of after-sales services and the overall customer experience.

As a form of appreciation, Epson provided rewards to customers visiting ASP locations for repairs or to collect serviced units. These rewards included electronic money vouchers and merchandise for customers with valid warranties.