Ericsson scales enterprise AI using SAP Business Data Cloud

Corporate leaders are confronting overlapping disruptions—including geopolitical volatility, supply‑chain redesign, evolving regulations, energy costs and labour market shifts—and are urged to build autonomous enterprises that can anticipate and act in real time. The article highlights how Business AI, integrated into a firm’s digital core, can provide that capability.

Ericsson is presented as a leading example. The company shifted its view of AI from a pure intelligence problem to a data problem, investing in a unified data infrastructure built on SAP Business Data Cloud. This architecture keeps data in source systems while applying centralized governance, semantics, and lifecycle policies. More than 85,000 users now operate the Joule platform, and Ericsson is moving from pilot projects to enterprise‑wide adoption, modernising its ERP backbone through RISE with SAP and leveraging AI to improve decision‑making, efficiency and new business models.