Experts address human factors in AI and digital transformation

Experts are highlighting the human and psychological dimensions of digital transformation and artificial intelligence in the corporate sector.

Dr. Konstantin Schamber warns against treating AI's technical capabilities as absolute epistemic authority. He notes that while AI can process vast amounts of data and identify patterns, precision in probability should not be mistaken for certainty or truth. Schamber emphasizes that companies must maintain spaces for human judgment and dissent to avoid the pitfalls of relying solely on data-driven decisions.

Complementing this view, psychologist Dr. Stephan Meyer argues that the failure of many organizational change projects—estimated at 70 percent—is due to the human factor rather than a lack of analysis. Meyer advocates for 'transformation psychology' to address the uncertainty and defensive behaviors triggered by AI revolutions and market disruptions, suggesting that true progress requires questioning established paradigms rather than relying on traditional motivational speeches.