Farrukh Dhondy details bureaucratic experiences in India

Farrukh Dhondy describes a contrasting experience with Indian institutions, noting a rare moment of efficiency at the Mumbai airport. While passing through the Overseas Citizens of India (OCI) immigration queue, he encountered no forms or questioning, a departure from the typical bureaucratic processes he expected.

However, Dhondy notes that this efficiency was an outlier. He recounts ongoing difficulties with Standard Chartered Bank, which suspended his account without explanation. Despite assurances from bank troubleshooters that his debit card would be activated, the card remained invalid at ATMs, eventually requiring a physical visit to a central Mumbai office to resolve the issue.