FedEx and DHL launch new digital tools for international trade

Major logistics providers FedEx and DHL Global Forwarding have launched new digital tools designed to streamline international shipping and customs management.

FedEx introduced Global Trade Navigator, a suite of tools aimed at helping businesses, particularly small and medium-sized enterprises, manage duties, taxes, and documentation. The suite includes a Trade Planner for guidance on Harmonized System codes, updated FedEx Ship Manager tools, and a new duty and tax app for Shopify to show estimated costs at checkout. These updates seek to reduce revenue loss from abandoned purchases and unexpected duties at delivery.

DHL Global Forwarding launched DHL TradeNavigator, an AI-powered tool that allows customers to query customs declaration data using natural language. Building on its TradeConnect platform, which integrates data from over 75 countries, the tool provides analytics on duty spend, clearance performance, and compliance trends. The initiative aims to help businesses navigate tariff volatility and convert customs data into actionable supply chain intelligence.